FAQs
Are all Âé¶¹TVÍøÕ¾ products certified gluten-free?
Are all Âé¶¹TVÍøÕ¾ products certified gluten-free?
Absolutely! Every single one of our products is certified gluten-free by and baked with care to bring you delicious, high-quality, and soft-baked goodness.
Are all Âé¶¹TVÍøÕ¾ products certified vegan?
Are all Âé¶¹TVÍøÕ¾ products certified vegan?
Our Âé¶¹TVÍøÕ¾ bagels, breads, buns, flatbreads, brownies, O'Dippers, and English muffins are all certified vegan by , while our muffins are certified vegetarian by VegeCert.
Are all Âé¶¹TVÍøÕ¾ products certified non-GMO?
Are all Âé¶¹TVÍøÕ¾ products certified non-GMO?
Yes! Our products that carry the Non-GMO Project Verification Mark are made following strict GMO-avoidance practices.
Are all Âé¶¹TVÍøÕ¾ products certified Kosher?
Are all Âé¶¹TVÍøÕ¾ products certified Kosher?
Yes! All Âé¶¹TVÍøÕ¾ products are Kosher-certified.
Where can I buy Âé¶¹TVÍøÕ¾ products?
Where can I buy Âé¶¹TVÍøÕ¾ products?
You can find us in select retail stores! Check out our Retailers page to see where you can grab your favourites.
What's the best way to store Âé¶¹TVÍøÕ¾ products?
What's the best way to store Âé¶¹TVÍøÕ¾ products?
We recommend keeping them in the freezer for up to 24 months for the freshest taste. If you plan to enjoy them soon, you can store them at room temperature for up to 15 days. Our brownie bites have a 30 day ambient shelf life.
How do I defrost Âé¶¹TVÍøÕ¾ products?
How do I defrost Âé¶¹TVÍøÕ¾ products?
For the best experience, warm them up! You can bake, toast, or grill them for 1-2 minutes for that fresh-from-the-oven taste. Additionally you can allow them to thaw at room temperature.
Do Âé¶¹TVÍøÕ¾ products contain seed oils?
Do Âé¶¹TVÍøÕ¾ products contain seed oils?
Yes, our gluten-free products do contain seed oils.
I'm newly diagnosed with celiac and would love to try Âé¶¹TVÍøÕ¾! Do you offer any coupons?
I'm newly diagnosed with celiac and would love to try Âé¶¹TVÍøÕ¾! Do you offer any coupons?
Yes! We'd love for you to try our products. Reach out to us on our Contact Us page to request a coupon. (Limit one per customer.)
Do you have a storefront?
Do you have a storefront?
Yes! You can visit us at:
320 Oakdale Road, Toronto, Ontario M3N 1W5, Canada
Monday - Friday 12-4pm.
Where are your products manufactured?
Where are your products manufactured?
Toronto, Ontario, Canada
What ingredients do you use in your products?
What ingredients do you use in your products?
All of our products are free from gluten, dairy, tree nuts, and peanuts and are made with the highest-quality ingredients. For your convenience, full ingredient lists, and nutrition facts can be found on the products page of our website.
Do your products contain other allergens?
Do your products contain other allergens?
We are committed to food safety and our facility follows a globally recognized Food Safety and Quality program called BRCGS (Brand Reputation through Compliance Global Standards). We have procedures in place to control any risks associated with the allergens we handle (eggs, soy, sesame) and to prevent cross-contamination. Our swab program is validated by third-party labs to ensure the safety of our products for consumers. Our muffins contain egg, and thorough cleaning procedures are conducted during product switch-overs. A number of our bread products are topped with sesame. We do not have any nuts or dairy in the facility. Our Brownies are free from the top 11 allergens and are produced on a dedicated line with dedicated equipment. However, they are not made in a fully segregated facility. Please visit our website's food safety section for more detailed information.
How do I contact you?
How do I contact you?
Please visit our Contact Us page. We read every request/comment within 48 hours and will get back to you in that timeframe.
Are your items shipped frozen?
Are your items shipped frozen?
No, due to the shelf life on our product, we can ship ambient.Â
What to do with your products when they arrive?
What to do with your products when they arrive?
Our products arrive fresh and ready to enjoy but if you are not able to consume immediately that's no problem, just pop it into the freezer. Our products can be thawed and refrozen for future use.
How long does it take to ship?
How long does it take to ship?
The standard shipment is between 2-7 business days.
How do you ship and what is the cost?
How do you ship and what is the cost?
$10.00 flat fee via Canada post.
Are tracking numbers provided?
Are tracking numbers provided?
Yes, each order will receive a tracking number.
Do you ship to PO Box numbers?
Do you ship to PO Box numbers?
Unfortunately, we cannot at this time.